The world of work has changed dramatically since the advent of the COVID-19 pandemic. Lack of face-to-face meetings, the introduction of remote or hybrid working, and rapid changes to company policies and procedures mean organizations are finding it increasingly difficult to stay in touch with their employees and keep them updated with important information. This is driving companies to search for new and better ways to communicate with their workers.

Latest HR News: Danone Employee Experience Webinar, Ceridian INISIGHTS, 2023 Trends & Priorities for HR, and the Metaverse and the Future of Work.

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HR Tech News

Latest HR News: The "Great Reconsideration", Employee Re-Engagement, HR Leaders Pulse Survey Results, Data-Driven HR Analytics, Artificial Intelligence, HR Transformation Resources, and More!

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Latest HR News: Employee Experience, HR Shared Services & HR Operations, DE&I, Hybrid & Remote Working, and HR Career Development

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Latest HR News: Hybrid Working, 
HR Technology, Artificial Intelligence, Future of Work, HR Books, and More!

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Latest HR News: HR and Employee Experience, Hybrid Working, HR Technology, and More...

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Latest HR News: Employee Experience & Engagement Surveys, HR Operating Model Transformation, and the Demand for HR Skills

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Discover the Benefits of Employee Relations Case Management Software for Your Organization

Employee relations case management software also referred to as labor relations or HR Case Management software (and even as an employee relations tracking system), is a digital HR tool that helps Employee Relations teams investigate, manage and track employee and labor relations issues.

What is an Employee Relations Tracking System?

An employee relations tracking system is a case management software that enables HR to track and manage their employee and labor relations cases within a secure, collaborative environment. It is sometimes referred to as an HR Case Management system, since there is often no clear demarcation between labor relations and HR-related cases - Employee Relations cases often start as an employee case for HR and turn into ER cases after more information becomes known. For example, questions about payroll, benefits or HR policy, may turn into labor relations grievance cases that will need to be tracked and managed by HR.