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Dovetail HR Dog
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8 min read

Dovetail Monthly HR News Roundup #25

By Kelly Frisby on Aug 1, 2022 11:40:51 AM

Latest HR News: Employee Experience, HR Shared Services & HR Operations, DE&I, Hybrid & Remote Working, and HR Career Development


Read on to stay up to date with the latest trends and developments in the world of HR.

Topics: Case Management customer service HR Service Center hr case management hr service delivery hr helpdesk employee experience hr shared services reporting and analytics HR Newsletter hr news monthly news roundup employee experience technology hybrid workplace environment hybrid remote work hr transformation future of work hr trends 2022 hr experience hr books hr careers
Continue Reading
8 min read

Dovetail Monthly HR News Roundup #24

By Kelly Frisby on Jul 1, 2022 8:02:01 AM

Latest HR News: Hybrid Working, 
HR Technology, Artificial Intelligence, Future of Work, HR Books, and More!


Read on to stay up to date with the latest trends and developments in the world of HR.

Topics: Case Management customer service HR Service Center hr case management hr service delivery hr helpdesk employee experience hr shared services reporting and analytics HR Newsletter hr news monthly news roundup employee experience technology hybrid workplace environment artificial intelligence hybrid remote work hr transformation future of work hr trends 2022 hr experience hr books
Continue Reading
8 min read

Dovetail Monthly HR News Roundup #23

By Kelly Frisby on Jun 2, 2022 9:56:21 AM

Latest HR News: HR and Employee Experience, Hybrid Working, HR Technology, and More...


Read on to stay up to date with the latest trends and developments in the world of HR.

Topics: Case Management customer service HR Service Center hr case management hr service delivery hr helpdesk employee experience hr shared services reporting and analytics HR Newsletter hr news monthly news roundup employee experience technology hybrid workplace environment hybrid remote work hr transformation digital hr transformation future of work hr trends 2022 hr data science hr skills hr experience
Continue Reading
10 min read

Dovetail Monthly HR News Roundup #22

By Kelly Frisby on May 2, 2022 8:11:20 AM

Latest HR News: Employee Experience & Engagement Surveys, HR Operating Model Transformation, and the Demand for HR Skills


Read on to stay up to date with the latest trends and developments in the world of HR.

Topics: Case Management customer service HR Service Center hr case management hr service delivery hr helpdesk employee experience hr shared services reporting and analytics HR Newsletter hr news monthly news roundup employee experience technology hybrid workplace environment hybrid remote work hr transformation digital hr transformation future of work hr trends 2022 hr predictions 2022 great resignation hr data science hr operating model hr skills
Continue Reading
8 min read

11 Benefits of Employee Relations Case Management Software

By Kelly Frisby on Apr 22, 2022 9:41:33 AM

Discover the Benefits of Employee Relations Case Management Software for Your Organization

Employee relations case management software also referred to as labor relations or HR Case Management software (and even as an employee relations tracking system), is a digital HR tool that helps Employee Relations teams investigate, manage and track employee and labor relations issues.

Topics: Case Management HR Service Center hr case management hr service delivery hr helpdesk hr shared services reporting and analytics employee relations employee relations software employee communications employee relations management software labor relations software labor issues employee relations case management software employee relations tracking system employee relations case management employee relations tracker
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8 min read

Employee Relations Tracking System for Your Organization

By Kelly Frisby on Apr 15, 2022 9:30:51 AM


What is an Employee Relations Tracking System?

An employee relations tracking system is a case management software that enables HR to track and manage their employee and labor relations cases within a secure, collaborative environment. It is sometimes referred to as an HR Case Management system, since there is often no clear demarcation between labor relations and HR-related cases - Employee Relations cases often start as an employee case for HR and turn into ER cases after more information becomes known. For example, questions about payroll, benefits or HR policy, may turn into labor relations grievance cases that will need to be tracked and managed by HR.

Topics: Case Management HR Service Center hr case management hr service delivery hr helpdesk hr shared services reporting and analytics employee relations employee relations software employee communications employee relations management software labor relations software labor issues employee relations case management software employee relations tracking system employee relations case management employee relations tracker
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6 min read

Dovetail Monthly HR News Roundup #21

By Kelly Frisby on Mar 31, 2022 6:38:12 AM

Topics: Case Management customer service HR Service Center hr case management hr service delivery hr helpdesk employee experience hr shared services reporting and analytics HR Newsletter hr news monthly news roundup employee experience technology hybrid workplace environment hybrid remote work hr transformation digital hr transformation future of work hr trends 2022 hr predictions 2022 great resignation Zillennials hr data science hr operating model
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9 min read

The HR Case Management System You Need in 2022

By Kelly Frisby on Mar 7, 2022 1:18:14 PM

What is an HR Case Management System?

Topics: workflow hr case management hr service delivery hr knowledge management employee portal hr helpdesk instant search employee experience hr ticketing hr shared services reporting and analytics
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7 min read

Dovetail Monthly HR News Roundup #20

By Kelly Frisby on Feb 28, 2022 10:54:50 AM

Topics: Case Management customer service HR Service Center hr case management hr service delivery hr helpdesk employee experience hr shared services reporting and analytics HR Newsletter hr news monthly news roundup employee experience technology hybrid workplace environment hybrid remote work hr transformation digital hr transformation future of work hr trends 2022 hr predictions 2022 great resignation
Continue Reading
7 min read

Employee Relations Management Software in 2022

By Kelly Frisby on Feb 18, 2022 11:15:40 AM


Topics: Case Management HR Service Center hr case management hr service delivery hr helpdesk hr shared services reporting and analytics covid-19 employee relations employee relations software employee communications employee relations management software labor relations software labor issues
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13809 Research Blvd.
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