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The easiest to use HR Case Management & Employee Portal solution for your business
Benefits of Dovetail HR Service Delivery

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Dovetail Flair
8 min read

Danone Chooses Dovetail Software to Improve Efficiency of HR Service Delivery and the Employee Experience

By Kelly Frisby on Dec 16, 2021 12:07:09 PM

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5 min read

Dovetail Monthly HR News Roundup #17

By Kelly Frisby on Dec 1, 2021 4:49:22 PM


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6 min read

Dovetail Monthly HR News Roundup #16

By Kelly Frisby on Oct 29, 2021 10:37:24 AM

Dovetail Software Ranked #1 for HR Service Delivery Applications

- Get Your Free Complimentary Copy of the Sapient Insights 2021-2022 HR Systems Survey Research, 24th Annual Edition, Today!
(Currently retailing at $99)

In the key measures of quality of HR Service Delivery applications; Vendor Satisfaction (VS) and User Experience (UX), Dovetail Software ranked #1, outperforming all other HR vendors in the latest Sapient survey; the 2021-2022 Annual HR Systems Survey Research (24th Edition). It shows that Dovetail customers are very satisfied with the quality of their relationship with us and are finding the user experience of our applications, including HR Case Management, Employee Portal, HR Knowledge Management and HR Reporting & Analytics, to be the best in the marketplace. With scores of 4.23 (VS) and 4.13 (UX), Dovetail is significantly above the average VS and UX scores of 3.77 and 3.65 respectively. Furthermore, 100% of customer responses said our applications met their needs most of the time.

Get Your FREE Complimentary Copy of the 2021-2021 Sapient Report

The report highlighted Dovetail’s performance, stating:

“Dovetail experienced considerably increased ratings last year, most likely due to substantial investments in its user experience and analytics capabilities in 2019. Under the expanded definition, Dovetail receives the highest average ratings for both VS and UX this year.”

Containing nearly 200 pages and 150 figures of the latest industry data and insights covering all of HR technology for consumers, HR and business leaders, end-users, and solution providers, the Sapient survey is one of the most keenly awaited market research reports in the HR technology space. Now in its 24th year, the survey received 4,091 responses from HR professionals of which 2,117 were unique organizations worldwide, representing 33 million employees. Global organizations represent 34% of respondents.

The Dovetail Monthly News Roundup is offering our readers a free, complimentary copy of the report (it is currently retailing at $99). Get yours today!

The full report covers: (1) How HR tech spending is spiking, (2) The top areas for increased spending, (3) How COVID-19 and social movements have been impacting HR tech – customers and vendors, (4) How savvy organizations achieve better business, HR, and talent outcomes, (5) Areas in HR tech that are especially hot right now, (6) How customers feel about their current HR tech, and (7) Which HR tech areas and solution providers receive the best (and not so good) scores. While key themes include: (1) The Business of HR Systems in 2021, (2) HR Systems Adoption Blueprint, (3) Voice of the Customer, (4) Achieving Change with HR Systems, and (5) Methodology & Demographics.

Click here to read excerpts of the report linked to HR Service Delivery and Dovetail's performance.

Interestingly, the report discovered that 27% of organizations are looking to replace their HR Service Delivery applications. If you are one of them, then please do get in contact, as we’d love to show you why Dovetail is outperforming the market for HR Service Delivery applications.

Click here to obtain a free complimentary copy (currently priced at $99) of the Sapient Insights 2021-2022 HR Systems Survey Research, 24th Annual Edition.

In other news...

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4 min read

Dovetail Ranked #1 in HR Service Delivery

By Kane Frisby on Oct 28, 2021 3:15:25 PM


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6 min read

Dovetail Monthly HR News Roundup #15

By Kelly Frisby on Sep 30, 2021 11:54:34 AM

HR News for HR Leaders

This month we focus on the latest HR developments in the Banking and Health care sectors, the forecast spend for ‘Future of Work’ technologies, how HR leaders can tell engaging stories with their data, and how some of the world’s foremost HR organizations are driving value in a world of disruption.

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2 min read

9 Benefits of HR Transformation Technology for Universities

By Kelly Frisby on Sep 7, 2021 4:34:46 PM

Make the Leap into the Cloud - Leave Tired On-Premise Legacy Systems Behind and Transform Your University’s HR Service Delivery, While Improving the Employee Experience

Are you still using on-premise legacy HR systems that are difficult to update and expensive to maintain? If so, you may be considering the adoption of Cloud-based technology as part of an HR Transformation program.

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5 min read

Dovetail Monthly HR News Roundup #14

By Kelly Frisby on Aug 31, 2021 4:17:56 PM

Hybrid Working is Now Top of the Agenda for HR Leaders

(HR Services technology and digital HR transformation are key to its success)

In this month’s Dovetail News Roundup, we focus on:

  • the new Hybrid working model that many organizations are introducing as a way of mitigating the risks of the COVID-19 pandemic, while having the advantages of face-to-face communication in the workplace, and offering employees the flexibility they want and are now accustomed to
  • HR Services technology that enables the Hybrid workplace, while improving the employee experience and operational efficiency of HR service management (referring to Dovetail Software’s blog post, Universities Need Cloud HR Services Tech to Succeed in Hybrid Working)
  • And considerations and tips for HR leaders looking to implement an HR Transformation program

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7 min read

Universities Need Cloud HR Services Tech to Succeed in Hybrid Working

By Kelly Frisby on Aug 19, 2021 2:04:28 PM

Is your university one of the many that will adopt a hybrid working experience? If so, you’re probably considering what ‘hybrid’ means for your HR teams, employees, and students, and what you need to have in place to make a success of it.

Cloud-based HR Services technology should be on your agenda, as it meets the challenges your staff, students and HR teams face when working remotely and on campus. Critically, the quality of the employee and HR experience of work is not only maintained, but also enhanced. 

Let’s take a look at some of the challenges HR are facing due to the rise of the new Hybrid working model.

Challenges of Hybrid Working for Universities

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4 min read

Dovetail Monthly HR News Roundup #13

By Kelly Frisby on Jul 30, 2021 11:55:50 AM

Discover the News That is Affecting HR Today

(Includes HR and industry related blogs and articles on the New World of Work, Hybrid/Remote Work, New Staffing Models and Mandatory Vaccinations for Employees)

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4 min read

Dovetail Monthly HR News Roundup #12

By Kelly Frisby on Jun 30, 2021 9:00:29 AM

Discover the Latest HR News on AI in HR, Employee Experience, Ending Workplace Racism, and Employee Mental Health

This month's Dovetail Monthly News Roundup for HR brings you the following insightful and thought-provoking articles and reports that will keep you up to date with some of the most important topics in the HR world today.

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