About Dovetail

Read more about Dovetail Software and our HR applications that will transform your Employee and HR Experience
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Our Story

With over 20 years of
CRM & HR experience...
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Our People

The Dovetail culture code
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Why Us?

The easiest to use HR Case Management & Employee Portal solution for your business
Benefits of Dovetail HR Service Delivery

Our Difference

The Dovetail difference
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Our Customers

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Implementation & Support

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Our Innovation

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Our Solutions

We create HR Case Management Solutions that are tailored to your needs

HR Transformation

You're embarking on
your HR Transformation
journey, see how Dovetail..
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HR Shared Services

Find out more about
our Workday Select
Partner Certification
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Employee Relations

Learn how Dovetail helps
you track your employee
relations cases
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Workday Customers

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our Workday Select
Partner Certification
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HRIS

Manage and track
technical questions
from your HR team
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Clarify Customers

Breathe new life into your
Amdocs Clarify system with
our technology and services
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Resources

Discover insights and thought leadership content to help you improve your HR Service Delivery and Employee Relations Management

Case Studies

Discover how our customers
achieved success with
Dovetail HR software
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Blog

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Shared Services with insights
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Events & Live Shows

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Rebecca Berkowitz


Recent Posts

2 min read

Olivia’s Dress Code Question to HR: An Example of Dovetail HR Case Management in Action

By Rebecca Berkowitz on Nov 7, 2024 9:26:05 AM

Disclaimer: The following is a fictional scenario created to illustrate how Dovetail Software can streamline HR processes. While the characters and events are fictional, the functionality and benefits described are based on real features of Dovetail’s platform.

Dovetail features highlighted in this dress code HR case scenario video include:

  • Predictive Search Function: This feature allows HR representatives to quickly pull up employee profiles and relevant information.
  • Knowledge Base Integration: As the case is created, Dovetail suggests related articles, making it easier for HR representatives to provide accurate answers.
  • Integrated Email System: The ability to send information directly through Dovetail’s email system, streamlining communication between HR and employees.
  • Employee Self-Service Portal: Empowering employees like Olivia to access policies and close cases independently through the portal.

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3 min read

Dovetail HR Case Management: Streamlining HR Case Opening and Closing – A Dress Code Inquiry Example

By Rebecca Berkowitz on Nov 6, 2024 3:24:44 PM

Welcome to the world of efficient HR Case Management, where every query is a journey of seamless interactions with Dovetail Software. Today, we're diving into a live demo showcasing just how easy and effective managing HR cases can be. Buckle up, and let's follow the "Dress Code Inquiry" case from opening to closing—no fuss, all finesse!

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