About Dovetail

Read more about Dovetail Software and our HR applications that will transform your Employee and HR Experience
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Our Story

With over 20 years of
CRM & HR experience...
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Our People

The Dovetail culture code
is our key to success
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Partners

Working with the best
partners around the globe
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Careers

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Why Us?

The easiest to use HR Case Management & Employee Portal solution for your business
Benefits of Dovetail HR Service Delivery

Our Difference

The Dovetail difference
is what sets us apart
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Our Customers

Learn more about our customers and
why they chose Dovetail
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Implementation & Support

Hear how we delight our
customers right from the start
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Our Innovation

The Dovetail innovation team
is at the forefront of technology
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Our Solutions

We create HR Case Management Solutions that are tailored to your needs

HR Transformation

You're embarking on
your HR Transformation
journey, see how Dovetail..
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HR Shared Services

Find out more about
our Workday Select
Partner Certification
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Employee Relations

Learn how Dovetail helps
you track your employee
relations cases
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Workday Customers

Find out more about
our Workday Select
Partner Certification
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HRIS

Manage and track
technical questions
from your HR team
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Clarify Customers

Breathe new life into your
Amdocs Clarify system with
our technology and services
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Resources

Discover insights and thought leadership content to help you improve your HR Service Delivery and Employee Relations Management

Case Studies

Discover how our customers
achieved success with
Dovetail HR software
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Blog

Stay updated on HR
Shared Services with insights
from the Dovetail community
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Events & Live Shows

Meet the Dovetail team at
leading industry events
and live shows
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Dovetail Flair

Rebecca Berkowitz


Recent Posts

3 min read

How Dovetail Makes First Weeks for Employees Effortless: A Guided Demo

By Rebecca Berkowitz on Nov 22, 2024 7:14:28 AM

Disclaimer: The following is a scenario-based demo created to illustrate how Dovetail Software can streamline HR processes. While the characters and events are fictional, the functionality and benefits described are based on real features of Dovetail’s platform.

Starting a new job has its fair share of butterflies and big questions. In today's post, we're diving into a real-life scenario showing how Dovetail Software smooths out those first-week jitters for both HR teams and new employees. Let’s follow Christopher Lopez as he navigates his first week at Global Frontier Solutions and discovers just how easy it is to get answers with Dovetail!

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2 min read

Olivia’s Dress Code Question to HR: An Example of Dovetail HR Case Management in Action

By Rebecca Berkowitz on Nov 7, 2024 9:26:05 AM

Disclaimer: The following is a fictional scenario created to illustrate how Dovetail Software can streamline HR processes. While the characters and events are fictional, the functionality and benefits described are based on real features of Dovetail’s platform.

Dovetail features highlighted in this dress code HR case scenario video include:

  • Predictive Search Function: This feature allows HR representatives to quickly pull up employee profiles and relevant information.
  • Knowledge Base Integration: As the case is created, Dovetail suggests related articles, making it easier for HR representatives to provide accurate answers.
  • Integrated Email System: The ability to send information directly through Dovetail’s email system, streamlining communication between HR and employees.
  • Employee Self-Service Portal: Empowering employees like Olivia to access policies and close cases independently through the portal.

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3 min read

Dovetail HR Case Management: Streamlining HR Case Opening and Closing – A Dress Code Inquiry Example

By Rebecca Berkowitz on Nov 6, 2024 3:24:44 PM

Welcome to the world of efficient HR Case Management, where every query is a journey of seamless interactions with Dovetail Software. Today, we're diving into a live demo showcasing just how easy and effective managing HR cases can be. Buckle up, and let's follow the "Dress Code Inquiry" case from opening to closing—no fuss, all finesse!

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