About Dovetail

Read more about Dovetail Software and our HR applications that will transform your Employee and HR Experience
Overview
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Our Story

With over 20 years of
CRM & HR experience...
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Our People

The Dovetail culture code
is our key to success
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Partners

Working with the best
partners around the globe
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Careers

Fancy a career with Dovetail?
If you are a rockstar...
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Dovetail Flair

Why Us?

The easiest to use HR Case Management & Employee Portal solution for your business
Benefits of Dovetail HR Service Delivery

Our Difference

The Dovetail difference
is what sets us apart
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Our Customers

Learn more about our customers
and why they chose Dovetail
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Implementation & Support

Hear how we delight our
customers right from the start
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Our Innovation

The Dovetail innovation team
is at the forefront of technology
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dovetail security & privacy
Dovetail Flair

Our Solutions

We create HR Case Management Solutions that are tailored to your needs

HR Transformation

You're embarking on
your HR Transformation
journey, see how Dovetail..
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HR Shared Services

Find out more about
our Workday Select
Partner Certification
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Employee Relations

Learn how Dovetail helps
you track your employee
relations cases
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Workday Customers

Find out more about
our Workday Select
Partner Certification
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HRIS

Manage and track
technical questions
from your HR team
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Clarify Customers

Breathe new life into your
Amdocs Clarify system with
our technology and services
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Learn

Discover new insights and thought leadership content to help you continuously improve your HR Service Delivery

Blog

Stay updated on HR
Shared Services with insights
from the Dovetail community
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Events & Live Shows

Meet the Dovetail team at
leading industry events
and live shows
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Dovetail HR Dog
Dovetail Flair

Kelly Frisby


Recent Posts

16 min read

Case Study: Tower Health Adopts Dovetail Employee Portal to Improve the Employee Experience of Work

By Kelly Frisby on Nov 23, 2022 9:20:56 AM

The world of work has changed dramatically since the advent of the COVID-19 pandemic. Lack of face-to-face meetings, the introduction of remote or hybrid working, and rapid changes to company policies and procedures mean organizations are finding it increasingly difficult to stay in touch with their employees and keep them updated with important information. This is driving companies to search for new and better ways to communicate with their workers.

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8 min read

Dovetail Monthly HR News Roundup #28

By Kelly Frisby on Nov 3, 2022 9:48:14 AM

Latest HR News: Danone Employee Experience Webinar, Ceridian INISIGHTS, 2023 Trends & Priorities for HR, and the Metaverse and the Future of Work.


Do you want to stay up-to-date with the latest HR news for enterprise professionals? If so, then read our monthly news roundup, packed full of the best and most relevant stories to HR.

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11 min read

Dovetail Monthly HR News Roundup #27

By Kelly Frisby on Oct 10, 2022 8:20:28 AM

Latest HR News: Dovetail Ranks #1 for HR Again, HR Service Delivery Webinar With Danone US, HR Tech Goes Crazy, HR Careers, Healthcare HR Focus, and More!


Read on to stay up to date with the latest trends and developments in the world of HR.

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9 min read

Dovetail Monthly HR News Roundup #26

By Kelly Frisby on Sep 1, 2022 9:56:08 PM

Latest HR News: The "Great Reconsideration", Employee Re-Engagement, HR Leaders Pulse Survey Results, Data-Driven HR Analytics, Artificial Intelligence, HR Transformation Resources, and More!


Read on to stay up to date with the latest trends and developments in the world of HR.

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8 min read

Dovetail Monthly HR News Roundup #25

By Kelly Frisby on Aug 1, 2022 11:40:51 AM

Latest HR News: Employee Experience, HR Shared Services & HR Operations, DE&I, Hybrid & Remote Working, and HR Career Development


Read on to stay up to date with the latest trends and developments in the world of HR.

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8 min read

Dovetail Monthly HR News Roundup #24

By Kelly Frisby on Jul 1, 2022 8:02:01 AM

Latest HR News: Hybrid Working, 
HR Technology, Artificial Intelligence, Future of Work, HR Books, and More!


Read on to stay up to date with the latest trends and developments in the world of HR.

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8 min read

Dovetail Monthly HR News Roundup #23

By Kelly Frisby on Jun 2, 2022 9:56:21 AM

Latest HR News: HR and Employee Experience, Hybrid Working, HR Technology, and More...


Read on to stay up to date with the latest trends and developments in the world of HR.

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10 min read

Dovetail Monthly HR News Roundup #22

By Kelly Frisby on May 2, 2022 8:11:20 AM

Latest HR News: Employee Experience & Engagement Surveys, HR Operating Model Transformation, and the Demand for HR Skills


Read on to stay up to date with the latest trends and developments in the world of HR.

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8 min read

11 Benefits of Employee Relations Case Management Software

By Kelly Frisby on Apr 22, 2022 9:41:33 AM

Discover the Benefits of Employee Relations Case Management Software for Your Organization

Employee relations case management software also referred to as labor relations or HR Case Management software (and even as an employee relations tracking system), is a digital HR tool that helps Employee Relations teams investigate, manage and track employee and labor relations issues.

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8 min read

Employee Relations Tracking System for Your Organization

By Kelly Frisby on Apr 15, 2022 9:30:51 AM


What is an Employee Relations Tracking System?

An employee relations tracking system is a case management software that enables HR to track and manage their employee and labor relations cases within a secure, collaborative environment. It is sometimes referred to as an HR Case Management system, since there is often no clear demarcation between labor relations and HR-related cases - Employee Relations cases often start as an employee case for HR and turn into ER cases after more information becomes known. For example, questions about payroll, benefits or HR policy, may turn into labor relations grievance cases that will need to be tracked and managed by HR.

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