About Dovetail

Read more about Dovetail Software and our HR applications that will transform your Employee and HR Experience
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Our Story

With over 20 years of
CRM & HR experience...
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Our People

The Dovetail culture code
is our key to success
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Working with the best
partners around the globe
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Fancy a career with Dovetail?
If you are a rockstar...
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Why Us?

The easiest to use HR Case Management & Employee Portal solution for your business
Benefits of Dovetail HR Service Delivery

Our Difference

The Dovetail difference
is what sets us apart
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Our Customers

Learn more about our customers
and why they chose Dovetail
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Implementation & Support

Hear how we delight our
customers right from the start
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Our Innovation

The Dovetail innovation team
is at the forefront of technology
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Our Solutions

We create HR Case Management Solutions that are tailored to your needs

HR Transformation

You're embarking on
your HR Transformation
journey, see how Dovetail..
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HR Shared Services

Find out more about
our Workday Select
Partner Certification
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Employee Relations

Learn how Dovetail helps
you track your employee
relations cases
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Workday Customers

Find out more about
our Workday Select
Partner Certification
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Manage and track
technical questions
from your HR team
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Clarify Customers

Breathe new life into your
Amdocs Clarify system with
our technology and services
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Discover new insights and thought leadership content to help you continuously improve your HR Service Delivery


Stay updated on HR
Shared Services with insights
from the Dovetail community
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Events & Live Shows

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Dovetail HR Dog
Dovetail Flair

Kelly Frisby

Recent Posts

7 min read

Dovetail Monthly HR News Roundup #32

By Kelly Frisby on Mar 6, 2023 12:25:00 PM

Latest HR News: HR in 2023 & Beyond, Generative AI, Gen Z & HR, HR Compliance, and Dovetail Software Case Study.

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9 min read

Dovetail Case Management Software Boosts Productivity and Onboarding Experience for Leading Mutual Insurance Company

By Kelly Frisby on Feb 27, 2023 10:27:11 AM

“We’ve had such great success since we implemented Dovetail. It's completely changed the way my team works and made us much more efficient and improved the employee experience. It’s just been great.”

Contractor Resource Center Manager

This case study explains how one of Dovetail Software’s customers, a Mutual Insurance Company, streamlined its Contractor Resource Center (CRC) and enhanced the employee experience by implementing Dovetail HR Case Management software. The CRC manages 2,000 contractors and an annual spend of $100 to $150 million, but its shared email mailbox led to inefficiency and confusion. Dovetail HR Case Management Software improved their productivity by enabling the CRC to track and manage its workload better. Dovetail also made it easier to onboard contractors efficiently. The implementation process was straightforward, and the software enabled the team to focus on being more strategic.

Learn how Dovetail helped the CRC manager and team become more productive, streamline its communications, and provide clear workload visibility. 

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7 min read

Case Study: Multi-Billion Dollar Soft Drinks Distributor Improves Employee Relations With Dovetail Case Management Software

By Kelly Frisby on Feb 14, 2023 12:23:45 PM

In 2022, a multi-billion dollar soft drinks producer and distributor in the United States, adopted Dovetail ER Case Management for their Employee Relations team’s needs. By putting the ER team in control of their case management system, increasing operational efficiency, and improving ER case collaboration, a significant improvement in Employee Relations management has been achieved. 

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8 min read

Dovetail Monthly HR News Roundup #31

By Kelly Frisby on Feb 7, 2023 7:20:35 AM

Latest HR News: Top Issues for HR in 2023, HR Trends, HR Services, ChatGpt3 for HR.

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7 min read

Dovetail Monthly HR News Roundup #30

By Kelly Frisby on Jan 5, 2023 4:21:31 PM

Latest HR News: Dovetail Ranked #1 for HR Case Management in Sapient Insights HR Systems Survey, HR Trends & Priorities in 2023, Getting the CEO Perspective.

The Dovetail Monthly News Roundup is dedicated to providing HR professionals like you with the latest industry insights, best practices, and trends. We hope that it will serve as a valuable resource as you navigate the ever-evolving world of HR.

Thank you for your dedication to your work and for all that you do to support your employees and your organization. We look forward to sharing with you this collated insight.

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19 min read

Dovetail Software Launch for Danone US Is Resounding Success Among Employees and HR Users

By Kelly Frisby on Dec 7, 2022 8:48:10 AM

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10 min read

Dovetail Monthly HR News Roundup #29

By Kelly Frisby on Dec 5, 2022 7:32:47 AM

Latest HR News: Understanding HR Shared Services, ESG Strategy & Benefits, Gartner Research, Technology and AI in HR 

Staying up to date for today's HR professional  is ever more important. The world of work is changing rapidly. That's why Dovetail's Monthly News Roundup exists; to help and support HR by providing the latest news and insights. Read on to discover what's happening in the world today.

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16 min read

Case Study: Tower Health Adopts Dovetail Employee Portal to Improve the Employee Experience of Work

By Kelly Frisby on Nov 23, 2022 9:20:56 AM

The world of work has changed dramatically since the advent of the COVID-19 pandemic. Lack of face-to-face meetings, the introduction of remote or hybrid working, and rapid changes to company policies and procedures mean organizations are finding it increasingly difficult to stay in touch with their employees and keep them updated with important information. This is driving companies to search for new and better ways to communicate with their workers.

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8 min read

Dovetail Monthly HR News Roundup #28

By Kelly Frisby on Nov 3, 2022 9:48:14 AM

Latest HR News: Danone Employee Experience Webinar, Ceridian INISIGHTS, 2023 Trends & Priorities for HR, and the Metaverse and the Future of Work.

Do you want to stay up-to-date with the latest HR news for enterprise professionals? If so, then read our monthly news roundup, packed full of the best and most relevant stories to HR.

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11 min read

Dovetail Monthly HR News Roundup #27

By Kelly Frisby on Oct 10, 2022 8:20:28 AM

Latest HR News: Dovetail Ranks #1 for HR Again, HR Service Delivery Webinar With Danone US, HR Tech Goes Crazy, HR Careers, Healthcare HR Focus, and More!

Read on to stay up to date with the latest trends and developments in the world of HR.

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