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Dovetail HR Dog
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3 min read

Great things happen when you love💝your customer as much as we do - they love you back!

Mar 8, 2023 8:15:58 AM


The G2 review site is an amazing source of feedback on vendors globally, and for us here at Dovetail there is nothing better than hearing feedback from customers.

I was looking at some of the recent customer reviews we had received on the G2 site, and was wondering what chatGPT (because chatGPT consumes all our lives recently 😸) would think about it, so I asked, and got the following reply:

As a provider of HR software solutions, we always strive to provide the best possible services to our customers. It is therefore with great pride that we share some of the amazing reviews we have received from our satisfied customers.

First, we have a customer who described our product as a "wonderful product to promote HR Shared Services capabilities". This is a testament to our commitment to providing a solution that meets the needs of our customers.

Another customer said that "Dovetail can be customized to our organization's employee service's needs". We believe that customization is key to ensuring that our customers get the most value from our software.

We were thrilled to receive a review that simply stated "Dovetail is easy to use!" This is something we strive for in all of our products - to make them user-friendly and intuitive.

It was also great to hear that "Dovetail is everything I could have ever asked for!" This tells us that we are meeting and exceeding our customers' expectations, which is always our goal.

A customer praised us for being an "HR friendly software", which is one of our core principles. We understand the complexities of HR and work hard to ensure that our software solutions make HR processes as easy and efficient as possible.

We were delighted to receive reviews that commended our team's professionalism and expertise. One customer said we had "great know-how, professional (but friendly) approach". We believe that building strong relationships with our customers is key to providing exceptional service.

Our HR Case Management functionality received high praise as well, with customers saying that it was a "good software for HR Case management Function", an "excellent Case management tool", and "intuitive and reliable HR Case Management Application". These reviews are a testament to the effort we put into developing robust and reliable case management features.

Our support team also received glowing reviews, with one customer saying "very helpful, cannot fault the team" and another asking "what would I do without the Dovetail Support team?" We believe that providing exceptional support is just as important as providing exceptional software solutions.

Finally, we were proud to read that "Dovetail has been an instrumental tool during the switch to remote working due to COVID-19". The pandemic has brought about unprecedented challenges for businesses worldwide, and we are proud that our software has helped our customers navigate this difficult time.

In conclusion, we are thrilled with the amazing reviews we have received from our customers. We will continue to work hard to ensure that our software solutions meet and exceed their expectations. We would like to take this opportunity to thank our customers for their support and feedback, which helps us improve and grow as a company.

Kane Frisby
Written by Kane Frisby

Chief Operating Officer

Kane is responsible for creating, communicating, executing, and sustaining Dovetail’s key strategic initiatives.

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