“We’ve had such great success since we implemented Dovetail. It's completely changed the way my team works and made us much more efficient and improved the employee experience. It’s just been great.”

Contractor Resource Center Manager

This case study explains how one of Dovetail Software’s customers, a Mutual Insurance Company, streamlined its Contractor Resource Center (CRC) and enhanced the employee experience by implementing Dovetail HR Case Management software. The CRC manages 2,000 contractors and an annual spend of $100 to $150 million, but its shared email mailbox led to inefficiency and confusion. Dovetail HR Case Management Software improved their productivity by enabling the CRC to track and manage its workload better. Dovetail also made it easier to onboard contractors efficiently. The implementation process was straightforward, and the software enabled the team to focus on being more strategic.

Learn how Dovetail helped the CRC manager and team become more productive, streamline its communications, and provide clear workload visibility. 

As we move forward into 2023, there are a number of changes that your HR team needs to be prepared to tackle. At Dovetail, we are proud that one of those changes includes our recent partnership to include Mineral within our HR Service Delivery platform. That's why we decided to highlight some key compliance trends for 2023 and show how leveraging the Mineral platform can help our clients be more proactive in dealing with these trends.  

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