About Dovetail

Read more about Dovetail Software and our HR applications that will transform your Employee and HR Experience
Overview
Request Demo

Our Story

With over 20 years of
CRM & HR experience...
Read on >

Our People

The Dovetail culture code
is our key to success
Discover >

Partners

Working with the best
partners around the globe
Learn more >

Careers

Fancy a career with Dovetail?
If you are a rockstar...
Join us >
Dovetail Flair

Why Us?

The easiest to use HR Case Management & Employee Portal solution for your business
Benefits of Dovetail HR Service Delivery

Our Difference

The Dovetail difference
is what sets us apart
Read on >

Our Customers

Learn more about our customers
and why they chose Dovetail
Discover >

Implementation & Support

Hear how we delight our
customers right from the start
Learn more >

Our Innovation

The Dovetail innovation team
is at the forefront of technology
Explore >
dovetail security & privacy
Dovetail Flair

Our Solutions

We create HR Case Management Solutions that are tailored to your needs

HR Transformation

You're embarking on
your HR Transformation
journey, see how Dovetail..
Read on >

HR Shared Services

Find out more about
our Workday Select
Partner Certification
Learn more >

Employee Relations

Learn how Dovetail helps
you track your employee
relations cases
Find out more >

Workday Customers

Find out more about
our Workday Select
Partner Certification
Learn more >

HRIS

Manage and track
technical questions
from your HR team
Discover >

Clarify Customers

Breathe new life into your
Amdocs Clarify system with
our technology and services
Find out more >

Learn

Discover new insights and thought leadership content to help you continuously improve your HR Service Delivery

Blog

Stay updated on HR
Shared Services with insights
from the Dovetail community
Join the conversation >

Events & Live Shows

Meet the Dovetail team at
leading industry events
and live shows
Meet us >
Dovetail HR Dog
Dovetail Flair
9 min read

Case Study: How Lenovo Improved Global HR Services With Dovetail HR Case Management Software

By Kelly Frisby on Apr 19, 2023 4:12:18 PM

Continue Reading
9 min read

Case Study: Dovetail Case Management Software Boosts Productivity and Onboarding Experience for Leading Mutual Insurance Company

By Kelly Frisby on Feb 27, 2023 10:27:11 AM

“We’ve had such great success since we implemented Dovetail. It's completely changed the way my team works and made us much more efficient and improved the employee experience. It’s just been great.”

Contractor Resource Center Manager

This case study explains how one of Dovetail Software’s customers, a Mutual Insurance Company, streamlined its Contractor Resource Center (CRC) and enhanced the employee experience by implementing Dovetail HR Case Management software. The CRC manages 2,000 contractors and an annual spend of $100 to $150 million, but its shared email mailbox led to inefficiency and confusion. Dovetail HR Case Management Software improved their productivity by enabling the CRC to track and manage its workload better. Dovetail also made it easier to onboard contractors efficiently. The implementation process was straightforward, and the software enabled the team to focus on being more strategic.

Learn how Dovetail helped the CRC manager and team become more productive, streamline its communications, and provide clear workload visibility. 

Continue Reading
5 min read

2023 HR Compliance: Navigating the New Landscape with Dovetail and Mineral

By Drew MacKay on Feb 13, 2023 2:51:07 PM

As we move forward into 2023, there are a number of changes that your HR team needs to be prepared to tackle. At Dovetail, we are proud that one of those changes includes our recent partnership to include Mineral within our HR Service Delivery platform. That's why we decided to highlight some key compliance trends for 2023 and show how leveraging the Mineral platform can help our clients be more proactive in dealing with these trends.  

Continue Reading
9 min read

Danone US - Dovetail Implementation Q&A with Crystal Carter, Director, HR Shared Services  (Part I - Kick-off and Design Stages)

By Kelly Frisby on Dec 16, 2021 12:07:17 PM

Continue Reading
8 min read

Danone Chooses Dovetail Software to Improve Efficiency of HR Service Delivery and the Employee Experience

By Kelly Frisby on Dec 16, 2021 12:07:09 PM

Continue Reading
4 min read

Dovetail Ranked #1 in HR Service Delivery

By Kane Frisby on Oct 28, 2021 3:15:25 PM

 

Continue Reading
2 min read

9 Benefits of HR Transformation Technology for Universities

By Kelly Frisby on Sep 7, 2021 4:34:46 PM


Make the Leap into the Cloud - Leave Tired On-Premise Legacy Systems Behind and Transform Your University’s HR Service Delivery, While Improving the Employee Experience


Are you still using on-premise legacy HR systems that are difficult to update and expensive to maintain? If so, you may be considering the adoption of Cloud-based technology as part of an HR Transformation program.

Continue Reading
7 min read

Universities Need Cloud HR Services Tech to Succeed in Hybrid Working

By Kelly Frisby on Aug 19, 2021 2:04:28 PM


Is your university one of the many that will adopt a hybrid working experience? If so, you’re probably considering what ‘hybrid’ means for your HR teams, employees, and students, and what you need to have in place to make a success of it.

Cloud-based HR Services technology should be on your agenda, as it meets the challenges your staff, students and HR teams face when working remotely and on campus. Critically, the quality of the employee and HR experience of work is not only maintained, but also enhanced. 

Let’s take a look at some of the challenges HR are facing due to the rise of the new Hybrid working model.

Challenges of Hybrid Working for Universities

Continue Reading