About Dovetail

Read more about Dovetail Software and our HR applications that will transform your Employee and HR Experience
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With over 20 years of
CRM & HR experience...
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Why Us?

The easiest to use HR Case Management & Employee Portal solution for your business
Benefits of Dovetail HR Service Delivery

Our Difference

The Dovetail difference
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Our Solutions

We create HR Case Management Solutions that are tailored to your needs

HR Transformation

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your HR Transformation
journey, see how Dovetail..
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HR Shared Services

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Employee Relations

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you track your employee
relations cases
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Workday Customers

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our Workday Select
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HRIS

Manage and track
technical questions
from your HR team
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Clarify Customers

Breathe new life into your
Amdocs Clarify system with
our technology and services
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Resources

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Case Studies

Discover how our customers
achieved success with
Dovetail HR software
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Blog

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Dovetail Flair
4 min read

Elevating Employee Retirement, Pension and Savings Support With Dovetail HR Case Management

By Kelly Frisby on Apr 8, 2024 10:50:01 AM

Today, addressing employee queries regarding retirement, pensions, and savings emerges as a paramount concern. These inquiries span across various categories including, but not limited to, pension estimates, retirement savings plan questions, 401(k) contributions, and pension payment issues. The diverse nature of these inquiries underscores the need for a versatile and comprehensive solution. Dovetail Software offers robust solutions through its HR Case Management and Employee Portal. This blog explores how Dovetail can transform the way companies manage these critical employee questions.

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22 min read

Termination of Employment Requests: Effective Handling and Support

By Kelly Frisby on Oct 18, 2023 9:36:57 AM

 
Termination of employment, whether due to organizational changes or personal choices, remains a challenging landscape for HR professionals to navigate. Ensuring that every termination of employment is managed with precision, understanding, and clarity is paramount. With the advent of HR Case Management systems, the approach to handling termination scenarios has been revolutionized. This discussion will highlight how an HR Case Management system has become invaluable for managing termination of employment requests, ensuring not only administrative efficiency but also fostering a transparent and fair environment for all parties involved.
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5 min read

Employee Experience Software: HR Case Management and Employee Portal

By Kelly Frisby on Oct 18, 2023 9:34:26 AM

Digital Transformation of the Employee Experience

In the ever-evolving landscape of modern workplaces, the integration of powerful employee experience software is revolutionizing how businesses operate. As HR professionals strive to create a seamless, engaging, and productive environment, tools like HR Case Management and Employee Portal are emerging as game-changers, setting new standards in employee engagement and operational efficiency.

Employee Experience (EX) software solutions are not just technological tools; they are a strategic investment. By refining every touchpoint throughout the Employee Lifecycle, from recruitment to retirement, EX software helps ensure that employees are not just working but thriving. Progressive companies that integrate employee experience software find themselves at the forefront of workplace innovation, offering unparalleled experiences to their workforce.

Two types of employee experience software that are revolutionizing the HR space are HR Case Management and Employee Portal.

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7 min read

HR Case Management Software: Benefits and Best Practices

By Kelly Frisby on May 24, 2023 6:28:05 PM

HR departments have many critical functions, and one of them is managing cases that are submitted to the department. Over the years, HR Case Management has become increasingly important in providing a positive employee experience as it is an indispensable tool for ensuring efficient and effective management of employee questions, inquiries and requests. In this blog post, we will look at the different types of HR cases, the benefits of HR case management software, and best practices.

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3 min read

10 Benefits of Dovetail HR Service Delivery Software

By Kelly Frisby on Apr 25, 2023 2:36:19 PM

Streamlining HR Service Delivery with Dovetail HR Software: An Essential Solution for Organizational Success

HR Service Delivery is an essential aspect of an organization's success. However, the growing complexities of HR processes and the need to streamline them can be challenging. Dovetail HR Service Delivery software provides an effective solution to help organizations optimize their HR Service Delivery. In this blog post, we explore 10 benefits of Dovetail HR Service Delivery software and how it can help companies improve their HR processes, resulting in improved employee experience, increased productivity, and reduced costs.

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9 min read

The HR Case Management System You Need in 2023

By Kelly Frisby on Mar 7, 2022 1:18:14 PM

What is an HR Case Management System?

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7 min read

Universities Need Cloud HR Services Tech to Succeed in Hybrid Working

By Kelly Frisby on Aug 19, 2021 2:04:28 PM


Is your university one of the many that will adopt a hybrid working experience? If so, you’re probably considering what ‘hybrid’ means for your HR teams, employees, and students, and what you need to have in place to make a success of it.

Cloud-based HR Services technology should be on your agenda, as it meets the challenges your staff, students and HR teams face when working remotely and on campus. Critically, the quality of the employee and HR experience of work is not only maintained, but also enhanced. 

Let’s take a look at some of the challenges HR are facing due to the rise of the new Hybrid working model.

Challenges of Hybrid Working for Universities

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6 min read

COVID-19 Monthly Update for HR - September 2020

By Kelly Frisby on Oct 2, 2020 1:21:05 PM



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6 min read

COVID-19 Monthly Update for HR - August 2020

By Kelly Frisby on Sep 4, 2020 7:27:41 AM



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8 min read

COVID-19 Monthly Update for HR (July 2020)

By Kelly Frisby on Aug 5, 2020 8:59:01 AM



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