Employee Experience is Top Priority for HR Leaders in 2021 and Beyond
Since COVID-19, Employee Experience has become even more important for HR leaders. According to a recent survey, 92% of HR leaders confirmed employee experience is a top priority in 2021. In particular, businesses are having to rethink the value, technology and culture they offer employees. Click here to read the full Forbes article.
PwC confirmed these findings in their latest CHRO Pulse Survey. Insights from the survey show that CHROs are considering how the world has changed and what employees need in order to thrive in it. Inclusion, the hybrid workplace and corporate social responsibility efforts are key topics. 94 human resource leaders from Fortune 1000 and private companies, along with other C-suite executives, weighed in on 2021 business priorities. Click here to find out more.
Several high profile HR leaders have given their thoughts in interviews about the future of work.
- Click here to read the Time magazine article How Leena Nair, Unilever’s Head of HR, Sees the Future of Work in a Post-Pandemic World
- Click here to read The Workplace of Tomorrow: An Interview with Steve Hatfield (Global Future of Work Leader at Deloitte)
- Click here to download the May issue of Gartner’s HR Leaders Monthly Magazine for more views and opinions of HR executives
Deloitte highlights how women have been particularly affected in Women @ Work: A global outlook, explaining how employers can support women and create more high-trust, inclusive cultures during and after the COVID-19 pandemic.
Technology is at the heart of the Employee Experience. To find out more about how technology can support you to implement a successful Employee Experience program, read Dovetail's The Ultimate Guide to Employee Experience (EX) Technology.
COVID-19 Vaccination Rollout and the Workplace
With the rollout of vaccination programs, HR are facing new challenges about how the return of employees affects their businesses. In the SHRM’s COVID-19 and the Workplace, CDC experts discuss the evolving COVID-19 workplace safety rules. Click here to keep up to date with the latest CDC guidance on workplace safety. Or click here for more of the latest news from SHRM.
First Midwest Bank Case Study (using Dovetail HR Services technology during the COVID-19 pandemic)
To illustrate how one company coped during the pandemic using the latest HR Case Management technology and COVID-19 tracking and health screening technology, read Dovetail’s First Midwest Bank case study. Lori Sappington, VP HR Shared Services Manager at First Midwest Bank, found Dovetail's Employee Portal technology particularly valuable during the crisis:
“I like a lot of Dovetail HR Service Delivery features. Case Types and the Case Management Query tool are among them, but the #1 feature is the self-service Employee Portal with a searchable Knowledge Base. We have more than 450 Knowledge Articles in the Knowledge Base, including answers to common employee questions, inquiries, and queries. I would need two other team members if our employees didn’t have access to Dovetail’s Employee Portal.”
Total HR case workload increased by 20% during the period (March - November 2020) and the bank reported 2,381 employee cases caused by COVID-19.
The solution adopted by First Midwest Bank, and supported by Dovetail HR Services technology, achieved 6 key successful outcomes to solve the challenges faced by the bank. Click here to discover the key results and read the full First Midwest Bank Case Study.
Gartner ReimagineHR Conference 2021
The Gartner ReimagineHR Conference is taking place November 8 – 10, 2021 in San Diego, CA. It aims to answer the question, ‘How can HR leaders meet the challenges of the new decade?’. Gartner will explore big ideas such as designing new pay strategies, ensuring fairness across the workforce and create new DEI initiatives. Click here to find out more.
