Today we are excited to announce the launch of our new company website and HR Blog. The new Dovetail website is part of a wider initiative that started internally here in September 2018. The focus of the program revolves around three key objectives:
- Better understanding of our customers - what are their challenges, goals, and objectives
- Re-confirming our commitment and dedication to delighting our customers, and
- Aligning our company strategy to deliver on objectives one and two
Please take a tour of the new HR Service Delivery website. We hope you will find the new content informative and interesting. Look out for our next post, "10 Ways Dovetail Improved HR Service Delivery for Its Customers" coming later this week!
Revisiting this page in 2020 as September already seems so long ago now! At Dovetail we have been making a lot of changes since then, and I wanted to share some of those here.
We released the Top 5 Benefits of SLAs in HR Service Delivery which dives into the reasons why HR Service Level Agreements within your HR Case Management or HR Helpdesk tool are so vital to your HR organization.
I would then suggest you take a look at our blog post on HR Service Delivery and what is actually is here: What is HR Service Delivery (and top 5 benefits - 2020 Update)?
Next, head over to learn more about HR Knowledge Management here: What is Knowledge Management HR?
Once you have skilled up on HR Knowledge Management and HR Service Delivery, you will want to take a read about an employee portal: What is an Employee Portal?
Now, if you are a Workday prospect or customer, then maybe we met you in 2019 at Workday Rising USA and Europe. Here is our roundup of Workday Rising USA and here is our roundup of Workday Rising Europe.
Finally, and by no means last, if you want to get serious with your understanding of HR Case Management, then you must read our Definitive Guide to HR Case Management!
I hope you find all those articles and posts interesting, and you keep coming back for more for the rest of this year!