- Introduction to the Employee Experience
- What is the Employee Experience (EX)?
- How has COVID-19 Changed the Employee Experience?
- What Can HR Services Technology Do to Help Improve the Employee Experience in a Post COVID-19 World?
- How to Design an Employee Experience That's Fit for a Post Covid-19 World
- Conclusion
Introduction to the Employee Experience
Imagine what the employee’s experience at work would be like if HR Services, and the technology that supports them, didn’t exist. A picture of employees with a multitude of questions and requests going unanswered comes to mind: employees, in need of assistance for a variety of issues and concerns, feeling frustrated and annoyed. Throw-in antiquated workplace technology, and the employee's experience at work would be dire, with the likely outcomes of lower employee productivity, deteriorating morale among the workforce, and higher employee turnover.