About Dovetail

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Why Us?

The easiest to use HR Case Management & Employee Portal solution for your business
Benefits of Dovetail HR Service Delivery

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Our Solutions

We create HR Case Management Solutions that are tailored to your needs

HR Transformation

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HR Shared Services

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Partner Certification
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Employee Relations

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Workday Customers

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Manage and track
technical questions
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Clarify Customers

Breathe new life into your
Amdocs Clarify system with
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10 min read

Case Study: Northside Hospital Improves HR Services Productivity and Employee Experience With Dovetail HR Case Management

By Kelly Frisby on Jun 22, 2023 12:33:42 PM

The HR Services team at Northside Hospital encountered a common challenge: enhancing the handling of employee questions, inquiries, and requests while prioritizing a positive employee experience. Seeking assistance and guidance, they turned to their Employee Experience platform provider, WTW, who introduced them to Dovetail Software, WTW's strategic partner specializing in HR Case Management.

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19 min read

Case Study: Dovetail Software Launch for Danone US Is Resounding Success Among Employees and HR Users

By Kelly Frisby on Dec 7, 2022 8:48:10 AM

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16 min read

Case Study: Tower Health Adopts Dovetail Employee Portal to Improve the Employee Experience of Work

By Kelly Frisby on Nov 23, 2022 9:20:56 AM

The world of work has changed dramatically since the advent of the COVID-19 pandemic. Lack of face-to-face meetings, the introduction of remote or hybrid working, and rapid changes to company policies and procedures mean organizations are finding it increasingly difficult to stay in touch with their employees and keep them updated with important information. This is driving companies to search for new and better ways to communicate with their workers.

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11 min read

Case Study: First Midwest Bank/ Old National

By Kelly Frisby on Apr 16, 2021 10:45:34 AM

First Midwest Bank Keeps Employees Safe and Optimizes Operations During COVID-19 Pandemic, Using Dovetail HR Service Delivery Technology

During the first weeks of the COVID-19 pandemic in March 2020, Chicago headquartered First Midwest Bank, protected its more than 2,100 staff and kept open more than 100 bank branches and operations centers across 4 Midwest states, with support from Dovetail HR Service Delivery applications.

In this case study, you’ll discover how they did it, gaining an understanding of how Cloud-based HR Services technology can help enterprise companies remain operational in a crisis, while offering an outstanding employee experience.

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